Platform
Everything you need to run WhatsApp at scale.
Swiffer replaces four tools — helpdesk, CRM, marketing automation, and chatbot — with a single platform tuned specifically for WhatsApp.
Unified inbox
Assign, tag, snooze and resolve WhatsApp conversations from one collaborative inbox.
AI Studio
Reply suggestions, thread summaries, chatbot builder, and campaign copy — all built in.
Automations
Trigger-based workflows: welcome messages, tagging, escalation, off-hours auto-reply.
Analytics
Delivery, read, response, and CSAT metrics with team-level performance breakdowns.
Multi-tenant
Isolated workspaces with role-based access. Owner, admin, agent, viewer out of the box.
Enterprise security
Row-level security, audit logs, SSO-ready. Self-host on your own infrastructure.